Terms and Conditions...
By using this website it is deemed that you have read, understood and agreed with the following conditions. The parsley pot reserves the right to amend these terms and conditions at any time without notice.
Methods of Payment
We accept the following major credit cards;
Unfortunately we do not accept cheques
Please note that we do not take payments for any goods unless they are in stock and ready for dispatch.
We hope that you will love your purchase but if it is the case that you don't then here's what we do!!!
In the case that the goods are faulty or not as ordered they can be returned within 10 days for a full refund.
If the goods are as ordered but you are not entirely satisfied with them you may return them for an exchange or credit note (excluding delivery charges). Please return these goods within 10 days. ALL ITEMS THAT ARE RETURNED MUST BE DONE SO IN PERFECT CONDITION AND IN THEIR ORIGINAL PACKAGING.
Please ensure that returned items are packed well as we can not provide an exchange or refund for items that have been damaged in transit back to us.
All refunds will be issued to the card or payment method used to purchase, as soon as we receive the item.
We aim to dispatch your order on the same day for goods that are ordered before 3pm. However please allow 3 working days for delivery.
For NEXT DAY delivery orders must be placed before 2pm and will carry an additional charge of £8.95
DATA PROTECTION ACT
We have a duty to protect any information we collect from you. It will not be disclosed to any other organisation unless you give explicit permission, or there is a legal obligation to do so. We collect information about you for two main reasons: To process your online order, and in-store to set you up on our loyalty point scheme. To provide you with the most efficient possible service. As part of the registration process for joining as a customer of The Parsley Pot you can have the opportunity to opt in or out to our marketing email communications. If at any stage, you wish no longer to receive any emails that you receive from the site or in-store you can opt-out directly by using the Unsubscribe links contained within these e-mails. We do not sell or rent any personally identifiable information about you to any third party. If you do not wish to continue to receive marketing materials from us you should opt-out by amending 'Your Details' in 'Your Account', when signing in or unsubscribe when you receive an email.
LEGAL BASIS WE RELY ON
The law on data protection sets out a number of different reasons for which a company may collect and process your personal data, including: Consent In specific situations, we can collect and process your data with your consent. For example, when you tick a box to receive email newsletters. When collecting your personal data, we’ll always make clear to you which data is necessary in connection with a particular service. Contractual obligations In certain circumstances, we need your personal data to comply with our contractual obligations. For example, if you order an item from us for home delivery, we’ll collect your address details to deliver your purchase, and pass them to our courier. Legal compliance If the law requires us to, we may need to collect and process your data. For example, we can pass on details of people involved in fraud or other criminal activity affecting the Partnership to law enforcement. Legitimate interest In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests. Example, we will use your purchase history to send you or make available personalised offers. We also combine the shopping history of many customers to identify trends and ensure we can keep up with demand or develop new products/services. We may also use your address details to send you direct marketing information by post, telling you about products and services that we think might interest you.
All the images on this website are representative of the products. Please note that we do not photograph individual products so there maybe slight variation in colour. All descriptions and sizes are approximate, please feel free to contact us for any extra details or information you may need.